At Kiama Council, we take pride in delivering the best possible services to our community. Learn more about our urban waste services and access helpful forms and information.
Find my bin day
Use our address lookup to check your collection days or download a printable calendar.
Report a problem
Report a missed collection or a lost, damaged or stolen bin online, or call (02) 4232 0444 during business hours.
Change your service
Request a new service, change bin size, or add or remove bins using our online form.
Council operates a household waste collection service for households in the urban area within the Kiama Local Government Area (LGA).
Your household waste service consists of a three bin kerbside system:
Red lid garbage bin collected fortnightly.
Yellow lid recycling bin collected weekly.
Green lid food organics garden organics (FOGO) bin collected weekly.
Tips to ensure your bins are collected:
- put your bins out for collection on the kerb (unless instructed otherwise) by 6am on your collection day, or the night before
- place wheels facing away from the kerb
- keep your bins at least 30cm apart and at least 1m from obstacles such as cars, trees and power poles
- bins must not weight more than 70kg
- it is the resident's responsibility to clean and maintain bins
- all waste must be inside bins and lid must be completely closed
- return your bin to your property (or enclosure) the same day of your scheduled collection service.
We offer a range of pricing packages based on your selected bin sizes.
Additional Services
Due to the varied needs our different households, we have a number of different red lid garbage bin sizes available to residents at various costs. Note: the all red bin is for Short-term Rental Accommodation (STRA) only)
Food organics, garden organics green lid bin and recycling yellow lid bin:
(please note the 360 Litre recycling bin is for multi-unit dwellings and requires approval by Council)
Waste services forms(PDF, 177KB)
While our food organics, garden organics green lid bin and recycling yellow lid bins come only in 240L sizes for standard single dwelling households, you can upsize or downsize your standard 140L red garbagel bin. Simply complete our waste services form to request any adjustment to your existing waste service.
Red landfill bins are available in 3 sizes:
- 80 litres
- 140 litres (standard size)
- 240 litres. (available for additional fee)
(please note the all red bin is for STRA only)
The size of your red lid landfill bin determines the Domestic Waste Management Charge you will pay through your annual rates.
It's important to choose the right size bin to suit your household.
Extra bags of rubbish left on the kerb is illegal dumping and can attract hefty fines.
The mechanical arm on the collection vehicle cannot lift bins over approximately 70kg.
If you are struggling to move your bin, it's too heavy for the hydraulic arm on the collection truck to lift. Moving bins that are too heavy may also cause injury. If your bin weights over 70kg it may not be collected, and you will receive a sticker on the bin and/or a notice in your letterbox. Your options are to remove some material and wait until the next scheduled collection date or remove some material and contact Waste Services (4237 5148) who may be able to arrange a second lift if the waste services truck is still working in the area.
Our waste services team take customer service and support seriously. If you have an issue with your bins or service schedule we are here to help.
We can support you if you have the following issues:
- stolen bin
- lost bin
- damaged bin
You can also contact us to report a missed collection service.
If you have any issues with your bin, we ask you to please contact our Waste Services on (02) 4237 5148 or Council on (02) 4232 0444 to get the most efficient support.
If you have issues you would like to report outside of our business hours, we suggest completing a customer service online form and we will respond as soon as we can.
To request additional bins
You can request new or additional bins for an urban property by paying an initial bin establishment fee, which is charged per bin and payable upfront.
An annual service fee per bin will be applied to your annual rates notice.
Please note, restrictions apply to requesting additional bins. Please read the form carefully to ensure you are eligible and understand the fees associated with your requests.
Waste services forms(PDF, 177KB)
(PDF, 177KB)
New property waste service establishment
Have you recently built a home or moved into a property without existing waste services? Once you have received your Occupation Certificate, you can request new bins for your property.
An initial bin establishment fee applies per bin and is payable upfront. An annual service fee per bin will also be added to your rates notice.
Waste service form(PDF, 177KB)
Cancel and reinstate your service
You can apply to cancel a waste service if you are demolishing, or if you no longer require additional bins.
If you are demolishing, the annual service fee will be replaced with a Vacant Land Charge on your annual rates.
To cancel your waste service, please email council@kiama.nsw.gov.au with your cancellation request providing your name, property address and date which the service is to be cancelled. Waste Services will contact you to arrange collection of your bins and pro-rata reimbursements will apply.
To reinstate your waste service again, you can complete the same form.
(PDF, 177KB)Waste service form(PDF, 177KB)
If you own a short-term rental accommodation (STRA) property, we offer a weekly waste service.
You get a weekly collection of:
- 240L red landfill bin
- 240L yellow recycling bin
- 240L green food organics and garden organic
An initial bin establishment fee is payable upfront for the red landfill bin. The relevant short term rental accommodation waste service will be applied to your annual rates notice.
The service is an optional, not mandatory, service for STRA owners.
Should you need to reinstate your regular urban waste service you'll be charged:
- a cancellation fee (see our fees and charges)
- the bin establishment fee for replacing the red landfill bin
(PDF, 165KB)Request a Short Term Rental Accommodation Weekly Urban Waste Service(PDF, 165KB)
A shared bin arrangement is often arranged for new multi-unit developments.
Each residential unit will receive 140L capacity for garbage disposal.
The 140L Domestic Waste Management Charge is applied to each unit.
The total number of bins, as determined by Council, must be purchased before tenancy.
Request a shared bin waste service for a Multi-Unit Development(PDF, 131KB)