Report pollution
Check out our A to Z list of who and how to report different types of air, noise, and land pollution:
Report complaints about pollution from Bombo Quarry blasting, noise, and dust to NSW EPA on 131 555.
If you suspect a gas leak call000for Fire and Rescue NSW.
If you see an illegal pile burn that is out of control call 000 for Fire and Rescue NSW.
If you see an illegal pile burn please contact the Illawarra area RFS on (02) 4230 8200.
If you have a problem with minor noise pollution from air conditioning units, exhaust fans, pool pumps or similar during normal business hours (8.30am-4.30pm Monday-Friday) contact Council on (02) 4232 0444.
If you have a problem with a building site including noise, sediment control, or out of hours operation contact:
Report noisy car or home alarms to NSW Police on 131 444
Or contact Lake Illawarra Police Station on (02) 4232 5599.
Report any neighbourhood disturbances from licensed venues such as excessive noise and antisocial behaviour to Liquor & Gaming NSW.
Report noisy motor vehicles including trail bikes to NSW Police on 131 444
Or contact Lake Illawarra Police Station on (02) 4232 5599.
Musical instruments and sound equipment should not be heard within a neighbours house between 10pm until 8am every day and 12 midnight until 8am on any Friday, Saturday or day immediately before a public holiday.
If your experiencing noise try to solve the problem amicably by talking to your neighbour. They may not realise that their celebration it is creating a nuisance or is too loud.
To report noise from parties or music outside of business hours please contact Local Police on 131 444.
If the matter relates to a holiday rental, please see section ‘Noise – short term rental accommodation’.
For ongoing issues such as constant use of a stereo or public address systems, please contact us during normal business hours (8.30am-4.30pm Monday-Friday) on (02) 4232 0444 or report online:
Report a noise issue
Report noise from recreational boating or jet skis to Transport for NSW - Roads and Maritime on 131 236.
Make a noise complaint for short term rental accommodation:
- If there is an immediate issue such as noise compliant or anti-social behaviour call the police on 131 444 (NSW Police Assistance line for non-life-threatening emergencies)
- If Council receives a complaint regarding a STRA such as fire safety (including overcrowding), planning approvals, parking or ongoing noise, we will check if the property is registered with the NSW Planning Portal and report the nature of the complaint to the owner/managing agent (if complaints continue to be received, Council will forward the details of the complaints to Fair Trading)
Report to NSW Fair Trading
If you see pollution involving hazardous material or toxic chemicals please call 000 for Fire and Rescue NSW.
Report major pollution incidents and emergencies to NSW EPA on 131 555.
Report major urban sewage leaks from sewage treatment plants to Sydney Water on 132 090.
Report any sewage leaks that are contaminating waterways and posing a health risk to Sydney Water on 132 090.
If you see pollution in street gutters and drains contact Council during normal business hours (8.30am-4.30pm Monday-Friday) on (02) 4232 0444.
Outside normal business hours (before 8.30am or after 4.30pm Monday-Friday) or on weekends or public holidays contact Council Rangers on 0409 917 092.
If you see work at a building site that involves uncontrolled dry cutting or grinding, and you suspect unsafe handling contact Safework NSW on 131 050.
Report urban wastewater outages and faults to Sydney Water 13 20 90.
Report water pollution to the Environmental Protection Agency (EPA) on 131 555.